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Terms of service


  • 1 Validity towards entrepreneurs and definitions of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.


  • 2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of a contract apply to orders via our Internet shop https://www.okudo.com .(2) In the event of the conclusion of the contract, the contract shall be concluded with p> p> p> p> br />Okudo br />c/o Louis Schütte br />Baakenallee 20 br />20457 Hamburg / p> p> p>.


(3) The presentation of the goods in our Internet shop does not represent a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a sales contract.

(4) The following regulations apply when an order is received in our Internet shop: The consumer makes a binding offer to enter into a contract by successfully completing the ordering procedure provided in our Internet shop.


The order is placed in the following steps:


1) Select the desired product >/span>

2) Confirm by clicking the buttons "Add to cart" or "Buy now"

3) Checking the information in the shopping cart

4) Clicking the "Check out" button

5) Login to the Internet shop after registration and entering the login details (e-mail address).

6) Check or correct the data entered in each case.

7) Enter payment data.

span>8) Check or correct the data entered in each case.

span>8) Check or correct the data entered in each case. correction of the respective data entered.

9) Binding dispatch of the order by clicking the button "order subject to a charge" or "buy"

Before bindingly sending the order, the consumer can return to the Internet page where the customer's details are recorded and input errors are corrected or the order process is aborted by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him/her after checking his/her details. We confirm receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.


(5) Storage of the contract text for orders via our Internet shop : We will send you the order data and our General Terms and Conditions by e-mail. You can also view the AGB at any time under https://okudo.com/pages/agb. For security reasons, your order details are no longer accessible via the Internet.


  • 3 Prices, shipping costs, payment, due date

(1) The prices stated include statutory value-added tax and other price components. In addition, there are any shipping costs.(2) The consumer has the option of payment by PayPal or credit card (Visa, Mastercard, Maestro, American Express).


  • 4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here at the latest within 7 working days. In the case of payment in advance, the period for delivery begins on the day after the payment order is sent to the bank responsible for the transfer, and for all other payment methods on the day after the contract is concluded.If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.


(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by mail order.


  • 5 Retention of title

We reserve the right to retain ownership of the goods until the purchase price has been paid in full.


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  • 6 Right of revocation of the customer as a consumer >/li>

Right of withdrawal for consumers >/p>

consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity:


Revocation instruction


Revocation right


they have the right to revoke this contract within 14 days without giving reasons.


>span style="font-weight: 400;">The revocation period is 14 days, starting from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. /span>


span>

Okudo
>span style="font-weight: 400;">c/o Louis Schütte
span style="font-weight: 400;">Baakenallee 20
span style="font-weight: 400;">20457 Hamburg
span style="font-weight: 400;">E-Mail: support@okudo.com

inform us of your decision to revoke this contract by means of a clear statement (e.g. a letter or e-mail sent by post). You may use the attached model revocation form, which is not mandatory.


consequences of revocation


If you revoke this Agreement, we shall refund to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different method of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.


We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.


You must return or hand over the goods to us without delay and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.


You bear the direct costs of returning the goods.


end of the cancellation policy


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  • 7 revocation form

sample revocation form

(If you want to cancel the contract, please fill out this form and send it back.)

An :

Okudo
c/o Louis Schütte
Baakenallee 20
span style="font-weight: 400;">20457 Hamburg
span style="font-weight: 400;">E-Mail: support@okudo.com

Hereby I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


">_____________________________________________________________________


Ordered on (*)/received on (*)


__________________________


name of the consumer(s)


_____________________________________________________________________


address of the consumer(s)



_____________________________________________________________


signature of the consumer(s) (only in the case of notification on paper)


__________________________


date


__________________________

(*) Delete as applicable.


  • 8 Warranty

The statutory warranty regulations apply.


  • 9 Contract language

Only German is available as contract language.


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  • 10 Customer service

Our customer service for questions, complaints and objections is at your disposal under

E-Mail: support@iosups.com

available.


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status of the AGB March 2020